Refund policy

RETURN; EXCHANGE. Purchaser may return any Product (excluding Products that are custom made, patient matched prosthesis, and gauges) within thirty (30) calendar days of the invoice date so long as there is an offsetting (exchange) order of equal or greater value. Purchaser may return any Product after thirty (30) calendar days from the invoice date, but no later than ninety (90) calendar days after the invoice date, so long as there is an offsetting (exchange) order of equal or greater value, provided, however, such returns shall be subject to a 15% re-stocking fee. Keystone will not accept any returns or exchanges after ninety (90) calendar days following the invoice date.